Connect relevant business data
Bring agreed information from operational, ERP and CRM sources into the management workflow.
Connected business systems and analytics for relating operational data, ERP and CRM processes, and performance measures.
Product conceptProposed capability scope
Bring business data into a shared management view.
↓The capability
Designed for
Operating executives, finance leaders, business systems owners and performance teams.
Bring agreed information from operational, ERP and CRM sources into the management workflow.
Apply agreed definitions so performance can be reviewed in the right business context.
Present performance changes and exceptions for management review and follow-up.
A business application
Review an initiative's demand, budget and delivery position using information from several business systems.
Illustrative use case, shaped to the organisation and agreed scope.
Illustrative workflow
The sequence below shows the intended operating model. It is an example, not a live product demonstration.
Authorised CRM, finance and project records, agreed metric definitions and reporting periods.
Organise the relevant data, summarise changes and identify inconsistencies that need investigation.
Data owners validate definitions and reconcile exceptions before management relies on the view.
A management summary with agreed measures, source references and an exception list.
Stale or inconsistent records are identified rather than treated as a single verified truth.
Proposed capability scope. System access, connector coverage, metric definitions and data quality must be agreed and tested for each deployment.
For each initiative, the scope defines authorised inputs, integration access, accountable owners, acceptance criteria and ongoing support.
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